Teams: 20 Tips and tricks

Most of use have been working from home for months and use Teams on a daily basis. Working remotely can be challenging especially if you just started working with Teams. The following 20 tips and tricks should help you get more out of Teams even if you are an experience user.

This blog post is an extension of the older Teams: Tips and tricks post.

The tips and tricks

  1. Pin favorite chats
  2. Pop out chat
  3. Pop out list
  4. Use mentions in chat messages
  5. Turn on do not disturb
  6. Create rich-text messages
  7. Send urgent chat message
  8. Save / bookmark a post for later
  9. Mute a chat
  10. Slash commands
  11. Shortcuts
  12. Expand tabs
  13. Send an email to a channel
  14. Change the order of the teams
  15. Hide teams or channels
  16. Pin a channel
  17. Record meetings
  18. Mark messages as read
  19. Mark messages as unread
  20. Change channel notifications

Pin favorite chats

By default, the most recent chats are shown under chats. This means that all the chats with users and your meetings are mixed together. This can be a bit confusing since is changes all the time. You can pin frequent conversations to the top of your chat list, to create a clear and use full overview.

  • Open the chats in Teams.
  • Click on the … or right click on the chat you want to pin.
  • Click on Pin.
  • The pinned chats will be grouped above the recent chats.

Pop out chat

When working with Teams you might feel stuck with one screen, but this is not the case. When you hover over one of your chats, you’ll see the Pop out icon. Choose that option and the chat will be opened in a new pop out window.

Pop out chat window screenshot

Pop out list

When working in Teams you might feel stuck with one screen, but this is not the case. You can pop out a connected SharePoint list.

  • Select the pop out icon.

Use mentions in chat messages

To make sure a specific colleague in a group chat or channel reads your message, use the mention option.

  • In a chat window type @ and fill in or select the correct colleague.
@mention with suggested people

Turn on do not disturb

Constant messages and alerts are a productivity killer when you’re trying to focus. You can turn off those messages by enabling the do not disturb mode. 

  • Click in teams on your profile picture.
  • Click on the > next to the current availability.
  • Select Do not disturb.

Create rich-text messages

Some messages need rich formatting to be more effective. In a chat message click on the format icon for all the options.

Format a message in Teams.

Send urgent chat message

If you need an immediate reply on a message, tag the message as urgent.
The recipient will get notifications every two minutes for the next 20 minutes or until it’s read.

Save / bookmark a post for later

No time to read an important post? Save the message to make sure it does not get lost. Use the slash command /saved to access all the saved messages.

  • Click on the … of a message and select Save this message.

Mute a chat

Chat messages from meetings can be a bit noisy, mute them if you are not involved in the conversation. When you mute a chat, you’ll still be included in the conversation, but won’t get notifications from it. 

  • Click on the … of the chat and select Mute.

Slash commands

Slash commands are command you use in the search bar and all start with you quested it a / (slash). These commands will help you be as efficiency as possible.

  • Type / in the search box to see all the available commands.


Microsoft Teams has a lot of useful shortcuts. Use the slash command /keys to see all the options.

Expand tabs

Most tabs can be expanded to focus on the content and hide the navigation.

  • Click on the expand icon, the two arrows.
This image has an empty alt attribute; its file name is image-12.png

Send an email to a channel

If you want to send an email to a channel in Teams, you can use the channel email address. Once an email is part of a channel, anyone can reply to it to start a conversation.

  • Click on the … of the channel and select Get email address.
  • Click on copy in the popup window.

Change the order of the teams

The order of the teams can be changed, simply drag and drop the teams in the preferred order.

Image of teams list

Hide teams or channels

If you don’t want a team or channel to show in your teams list, because you almost never use it you can hide it.

  • Click on the … of the channel or team and select Hide.

Pin a channel

Pin your favorite channels for fast and easy access. Pinned channels stay at the top of the list so you don’t have to hunt them down.

  • Click on the … of the channel and select Pin.

Record meetings

Recording meetings can be incredibly helpful. You can watch the discussions, find out what the decisions where, listen to the training again or watch a meeting you missed (recorded by someone else).

  • During a meeting click on the … followed by Start recording.

Mark messages as read

Chat messages from meetings or chat conversions you did not take part in or from a while back might not be that interesting. You can simply mark them all as read and ignore them.

  • Click on the … of the chat and select Mark as unread.

Mark messages as unread

In Teams you can mark a message as unread so you can come back to it later. Use the slash command /unread to see all the unread messages.

  • Click on the … of the channel and select Mark as unread.

Change channel notifications

Not all channels are equally important. Reduce the notification noise by customizing the notifications for specific channels.

  • Click on the … of a channel.
  • Click on the > next to the Channel notifications.
  • Select the preferred option.


3 Replies to “Teams: 20 Tips and tricks”

  1. Do you know of a way to multi-select multiple chat threads and mark them read all at once. We did a platform migration and now all of us have an avalanche of unread messages. I have literally 543 unread chats all of which are two weeks – 2 years old. Marking them read one at a time is going to be super tedious.

  2. If I mark a message as unread and leave that chat, it stays marked as unread. However, when I return to that chat for subsequent messages, the unread status is removed even though I haven’t had a chance to read the earlier message – or, more importantly, the document that was attached (which is what I really didn’t have time to read). Does anyone have a suggestion RE: how to solve this situation? (Other than “Yes, read every document the second you receive it.” or some other useless response.) Thanks!

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